Join Coleman and our expert as we assess the impact COVID-19 has had on their ServiceNow business for Q1 and their forecasted growth for Q2 – Q4. We will examine momentum within their NOW business across new and existing accounts. We will evaluate adoption trends for emerging products, how this was impacted specifically due to COVID, as well as core ITSM’s reacceleration. We will analyze new deal activity, with a view into average deal size expansion trends. We will examine renewal, attach and win rates for NOW and where NOW is seeing competitive threats. Finally, our expert will close with a review of instant quarter demand / new seat count trends and develop a growth forecast for NOW business in 2020.
This call was hosted on April 17, 2020, under the title: “(NOW): Insulated from COVID Related Disruption? CEO of Elite Partner’s Insight into Q1 Trends, 2020 Growth Outlook.”
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