Join Coleman and our expert as we examine the impact COVID-19 has had on demand for Zendesk solutions in Q1, their expectations for Q2, and their 2H20 pipeline. We will explore the velocity of use case expansion outside of Customer Service. We will evaluate how ZEN’s offerings compare on a relative basis versus alternative on-premise and cloud offerings from competitors. Finally, our expert will discuss ZEN’s latest product releases with insight into adoption and demand trends for the Suite offering and ancillary products.
This call was hosted on April 23, 2020, under the title: “(ZEN): Contact Center / Service Desk Demand in a COVID World – Premium Partner’s Insight into Trends, Pipeline & Outlook.”
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