Our values unite us and shape how we all work together to achieve our vision and mission.
Think Big, Think Global
Every employee can contribute to our global aspirations by thinking big.
We will achieve our collective goals by reducing geographic, cultural and language barriers and making insightful connections possible everywhere.
We will become the global leader by continuously building upon our market-leading positions in Japan and the United States with a global mindset to apply the lessons learned in our domestic markets to further expand our presence into local markets throughout the world. This geographic platform expansion will further strengthen our market-leading positions and accelerate our global growth.
By combining easy-to-use applications, instinctive UI, multi-lingual service and 24-hour coverage with support from our colleagues all over the world, we will deliver optimal products and operations to our clients.
Every employee can contribute to our global aspirations by thinking big. Every effort we make contributes to becoming a global leader, no matter how small it may seem at first glance.
Commit to Excellence
No matter what your role or function, strive for excellence.
Our clients tackle serious business issues, and our experts share mission-critical insights gained from experience over the course of their careers. To gain their trust, we commit to providing the highest quality services and support that will meet or exceed their expectations for reliability.
No matter what your role or function, strive for excellence, whether it’s the accuracy of expert matching, how we communicate, our software applications, or something else. Gather best practices and apply lessons learned to constantly improve and innovate. Ultimately, we believe our intense focus on quality fosters trust and leads to better returns.
Let’s delight our clients and experts with our commitment to quality and our ability to consistently deliver the true value they are looking for.
Be the Absolute Leader
Move quickly from what we thought best yesterday to what we believe best today, without hesitating to adapt and change.
Competition is tough in all markets. We will win by being first, fast and the best.
Let’s all give our maximum effort to what matters most and leads to the fastest growth of our team and business. Our entrepreneurial culture enables us to move quickly from what we thought best yesterday to what we believe best today, without hesitating to adapt and change.
There is a big difference in our industry between being #1 and #2. With our winning mentality, let’s make the first moves and show others how we embrace change to be the best.
Let’s aim to become the absolute leader together.
Elevate Our Brand
All of us reflect our brand and reputation with every interaction.
We are fast-growing, but we know we can continuously improve our brand recognition.
All of us reflect our brand and reputation with every interaction with our colleagues, clients and experts. All three of these groups are potential brand ambassadors, and they need to be understood, respected and recognized. Listen closely and share ideas to provide the best experience to all brand ambassadors.
Ultimately, everyone’s efforts can lead us to become known as the best choice for prospective clients, experts and fellow team members.
Open Our Minds
Learn continuously. Take chances, ask questions, seek help and share knowledge.
To achieve our company goals and to grow quickly, all of us – from our CEO to fresh grads – need to learn continuously and apply what we learn to reach the best outcomes.
Continuous learning starts with a mindset of being curious and checking our ego at the door. It’s about taking chances, asking questions, seeking help and sharing knowledge. It often takes courage to try something new with the chance that it may fail. We need to learn together regardless of seniority, hierarchy, role or team.
Push yourself to be courageous and keep learning as fast as possible and as much as possible.
We are empowered to act with integrity, using our best judgment to help achieve our goals, with ownership, accountability and open, honest communication.
Our organization is built on a foundation of trust with our shared vision, mission and values and commitment to move forward in the same direction. This foundation creates an environment where we are empowered to act with integrity, using our best judgment to help us achieve our goals.
Ownership and accountability go hand in hand with flexibility and open, honest communication. Every member of our organization is empowered to speak up and share their ideas, using our shared goals and values as a guide.
Collaborate without Boundaries
Collaborating to grow our business is essential. We are stronger together -- across teams, departments and regions.
We are stronger together. We are a diverse organization capable of accomplishing amazing things when we collaborate across teams, departments and regions, overcoming any internal barriers. Recognize, respect and embrace our differences, as this is the first step for achieving true collaboration. Valuable insights often emerge from interactions with colleagues with uniquely different perspectives.
Let’s hold ourselves and each other accountable for our shared success. Think beyond yourself and do what’s best to help us achieve our vision. Be proactive, reach out to someone new and explore what’s possible.
How we collaborate and remove internal barriers to grow our business is a key differentiator for us and essential for achieving our vision and mission.